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For Hospitals Maximise Document Workflow Efficiencies

Ensuring patient outcomes are communicated to referrers, general practitioners and other specialists in a timely, accurate and cost-effective manner is just one of the challenges faced by hospitals across Australia.

We at NTS have an extensive understanding of these challenges as well as an outstanding reputation throughout the Australian medical industry for delivering exceptional quality transcriptions with superior turnaround times.

When we combine our extensive healthcare knowledge together, our highly experience transcriptionists and industry leading technology, we can deliver a seamless integrated documentation workflow that will significantly reduce costs, improve the clinician experience and improve patient outcomes.

We can provide outsourced or co-sourced transcription services for all your needs including regular, backlog or leave cover for a single department all the way up to an entire hospital.

Outsourcing  read more

Outsourcing gives you the flexibility to cater for peak demands, typist leave and employment fluctations to ensure facility deadlines and KPI’s are continually met.

Cut your transcription costs in half – see our latest Case Studies. Improve the transparency of the dictation and transcription process and gain operational efficiencies—all whilst improving the clinician’s experience and workflow.
Our Production Team covers all specialties and facility size from the single practitioner all the way up to major metropolitan hospitals.

Why NTS?

  • 24-hour turnaround
  • 100% Australian owned and operated
  • The industry leader in the Emdat system with implementations throughout Australia in numerous major hospitals.
  • Our extensive experience and focus on customer support will help you meet your goals and objectives in delivering better patient outcomes.
  • Proven implementation and management plan to ensure smooth and timely systems deployment.
  • Report and manage KPI’s with Real-Time reporting.

Co-Sourcing read more

Co-sourcing is the combining of services from within and outside a business to achieve the same goals and outcomes.  Transcription Co-sourcing is the combining of in-house typists with outsourced medical transcriptionists to achieve a quality, timely and efficient transcription service. 

We recognise that there are often pressures on both public and private healthcare providers to maintain a level of in-house (In-sourcing) typists.  However, this can often lead to the development of dictation backlogs and delays due to increasing clinic sizes, sickness, holidays, long service leave and recruitment issues. 

Our co-sourcing model enables hospitals to retain their in-house typists as well as the flexibility to access to our highly skilled medical transcriptions to transcribe for leave cover, clinic size increases and during recruitment difficulties due to budgetary restraints. 

Our Healthcare Transcription Co-sourcing is more than just a dictation solution, it is an end to end healthcare documentation workflow that utilities the expertise of in-house typists with the flexibility of outsourcing to NTS. 

Why Co-source? 

  • Simple Integration and Training 
  • Retain your current typists 
  • Maximise on site typist productivity 
  • Holiday, sick leave and overflow resourcing 
  • Manage turnaround time compliance with ease 
  • Increased reporting and KPI management 
 

 

Interoperability with a Hospitals internal Patient Administration System enables a seamless documentation process delivering the best in workflow efficiencies resulting in cost reductions and better patient outcomes.

Integration read more

Our comprehensive working knowledge and implementation experience with the Emdat and Winscribe platforms allow hospitals and medical facilities to have access to unsurpassed flexibility in document workflow, real time reporting, document distribution with the options of inhouse, co-sourcing or full outsourcing of transcription. 

Completed documents are seamlessly filed back into the patient’s electronic record. Additionally, a clinician or specialties appointments can also be displayed on the mobile application enabling the clinician to select the specific patient and appointment ensuring an accurate document every time.

Through secure HL7 messaging, we can provide the most accurate and complete document resulting in workflow improvements and proven cost savings. 

In Australia, we currently have interoperability with: 

  • BOSSNET 
  • CERNER 
  • EPIC 
  • iPIMS 
  • WEBPAS/TOPAS 
  • CARDIOBASE 
  • iSOFT 
  • HBCIS 

 

Contact us to find out more.

 

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